Terms & Returns

Every EVOLVE piece is produced to order — embroidered or printed on demand once you place it — by our print partner and shipped across Canada and North America. Because each item is made for you specifically, please double-check your size and colour before checking out.

At this stage we are a small shop, building ourselves up. To keep that possible, all sales are final — we don't currently offer returns, refunds, or size or colour exchanges for change of mind.

This isn't because we don't want to look after you. It's simply where we're at as a young brand, and we'd rather be upfront about it than over-promise. Thanks for understanding and for backing us early.

If your product arrives with a genuine manufacturing defect, or it doesn't come out the way it should, we will absolutely make it right. Reach out within 14 days of delivery with your order number and a couple of photos of the issue.

We'll exchange or remake the item and get you the proper product. Send the defective piece back to us and we'll handle the rest — that part's on us.

Made-to-order items take a few business days to produce before they ship. Delivery times vary by destination across Canada and North America. Any duties or taxes are calculated at checkout where applicable.

Questions about an order or a defect? Get in touch and a real person from EVOLVE will help. We're a small crew and we read everything.